Our Role
Debonair provided comprehensive end-to-end event management, acting as the primary lead for venue coordination at the Metro Toronto Convention Centre
(MTCC). Our scope included full staffing, registration management, wayfinding, vendor support, run of show execution, safety planning, and live content capture.
Scale and Delivery
Debonair managed a complex ecosystem of keynote speakers, workshops, and 75 vendor booths.
- Logistics: We orchestrated a full-scale load-in the day prior and a rapid, six-hour strike post-event.
- Staffing: To support 2,500 attendees per day, we deployed a team of over 50 staff members daily. By utilizing four supervisors on overlapping shifts, we guaranteed unbroken coverage and support throughout the 3-day residency.
- Fiscal Responsibility: We managed the $2.1 million program with strict discipline, delivering all requirements without exceeding the budget.
Measurement and Content
We leveraged data-driven engagement strategies and professional content capture to extend the event's value.
- Engagement: Drove over 3,000 vendor conversations through gamification and lead generation flows.
- Assets: Captured photo and short-for
Client Quote
“Dwayne's ability to manage under extreme pressure and succeed flawlessly within deadlines is astounding. I will always highly recommend Dwayne to anyone who is
looking to plan any sort of event.ˮ
— Caydie Marez

Safety and Accessibility
We prioritized a safe and inclusive environment by integrating rigorous protocols with accessible design.
- Planning: Built a safety plan in partnership with the venue for mandatory staff training.
- Record: Achieved zero incidents during the event.
- Access: Ensured accessible venue selection with clear exterior-to-interior signage to reduce confusion.
- Inclusion: Deployed a diverse team composition to support an inclusive attendee experience.